iCollege IT Security & Management Bundle

440 Enrolled
4 Courses
Deal Price$59.00
Suggested Price
$1,136.84
You save 94%
iCollege IT Security & Management Bundle
$59.00$1,136.8494% OFF

What's Included

Information Technology Infrastructure Library
  • Experience level required: All levels
  • Length of time users can access this course: 2 years

Course Curriculum

6 Lessons

  • Module 1 - Service Management: Business Requirements
    Continual Service Improvement
    Foundations and Cycles
    Public vs. Proprietary
    Plan-Do-Check-Act Cycle
    Process Model
    Core Components
    Responsible-Accountable-Consulted-Informed
    Guiding Principles
    7-Step Process
    Terms
    Test Prep
    Review
  • Module 2 - ITIL Service Lifecycle Model
    Service Lifecycle
    Phases
    Lifecycle Model
    Provider Benefits
    Customer Benefits
    Automation and Service Management
    Governance
    Strategy Phase Process
    Design Phase Process
    Transition Phase Process
    Operation Phase Process
    Improvement Phase Process
    Test Prep
    Review
  • Module 3 - Service Strategy: Service Portfolio
    Service Strategy
    Vetting Service Strategy
    Value Creation
    Difference of Service
    Utility and Warranty
    Resources and Capabilities
    Strategic Assets Positioning
    Service Management
    Business Case
    Service Model
    Risk Management
    Service Strategy Processes
    Service Portfolio Management
    The Service Portfolio
    Demand Management
    Financial Management
    Test Prep
    Review
  • Module 4 - Service Design Processes
    Service Design
    Service Design Package
    Business Change Process Model
    Design Management
    Five Aspects of Service Design
    Service Solutions
    Service Portfolio
    Service Status
    Management Systems and Tech Architectures
    Process Design
    Measurement, Methods and Metrics
    The Four P's of Design
    Design Constraints
    Design Coordination
    Service Catalog Management
    Service Level Management
    Availability Management
    Capacity Management
    IT Service Continuity Management
    Information Security Management
    Supplier Management
    Test Prep
    Review
  • Module 5 - Service Transition: Change Management
    Service Transition
    Change Management
    The Seven R's of Change
    Service Assets and Configuration Management
    Knowledge Management
    Release and Deployment Management
    Transition Planning and Support
    Service Validation and Testing
    Test Prep
    Review
  • Module 6 - Service Operation: Functions
    Service Operation
    Incident Management
    Problem Management
    Event Management
    Event Classification
    Request Fulfillment
    Access Management
    Service Desk
    Technical Management
    Application Management
    IT Operations Management
    Test Prep
    Review
    Final Review
    Service Lifecycle
    Service Strategy
    Service Design
    Service Transition
    Service Operation

Information Technology Infrastructure Library

i
iCollegeEstablished in 2012, iducate (formerly iCollege) is a pioneering provider of comprehensive online IT training services. With a repertoire that spans multiple IT vendor-specific certifications, iducate has established itself as a leader in the realm of IT education. We have proudly facilitated training for over 700,000 students globally, thus solidifying our reputation as a transformative influence in the digital learning community.

Our fundamental ethos is the democratization of IT education, ensuring it's comprehensive, accessible, and affordable for individuals from diverse backgrounds and skill levels. We believe in empowering learners with essential IT skills and knowledge, equipping them for professional growth, and unlocking lucrative career opportunities in the dynamic world of IT.

In collaboration with respected partners globally, we uphold our commitment to fostering industry growth, ethical business practices, and the issuance of industry-leading certifications. Our diverse course offerings cater to all major tech areas, delivering meticulously designed programs that address the specific learning needs and aspirations of our students.

Description

ITIL is a set of 5 core volumes on IT service management (ITSM) that focuses on aligning IT services with the needs of businesses. Dive into all 5 strategies and prepare to pass this essential exam for IT professionals.
  • Understand ITIL terminology, structure & basic concepts
  • Apply procedures, tasks & checklists to your organization to establish a baseline in which to plan, implement, and measure improvement
  • Study the core principles behind the ITIL service management practices
  • Practice with exam simulations

Specs

Details & Requirements

  • Length of time users can access this course: 2 years
  • Access options: web streaming
  • Certification of completion not included
  • Redemption deadline: redeem your code within 60 days of purchase
  • Experience level required: all level
  • Once you are ready for your exam, you can make an appointment to take the official exam at any center worldwide
  • Restrictions: exam vouchers not included

Compatibility

  • A laptop or desktop computer with Microsoft Windows
  • High-speed/broadband Internet access
  • Speakers or earphones

Terms

  • Instant digital redemption
  • You may schedule your exam at any time and at any international examination centre located nationwide. The cost of exams are not included and you will need to directly pay the examination centre while booking.
  • Please visit the respective vendor websites for full examination and certification requirements and details.
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